PRIVACY

Last updated: December 14, 2012

LATAM Games respects your privacy and takes great measure to responsibly handle your personal information. Our privacy policy refers only to transactions and information collected directly on our website.

Use of Your Information:

We collect and store the information you provided to us in order to process your order and to communicate its details to you through email or by phone.

Consent to our Policy:

We reserve the right to change, modify, and revise our policy at any time. Whether or not you received notifications of the changes or not, our policy will apply when you use our site. It is the responsibility of the user to check this page for any updates and changes to our terms. By visiting and participating on our site, you agree to abide by all of our terms and conditions and agree to the practices of our privacy policy. If you do not agree with our terms and conditions or our practices, please do not submit your information to this site.

Information We Collect:

We obtain different kinds of information about you depending on how you participate, interact, and spend time on our site. We collect your non-personal information by using "cookies." A cookie is a small data file used to remember the patterns and preferences of each visitor. Cookies help each unique user maintain a continuous session and help us offer a more personal browsing experience. You may choose to not accept cookies by configuring your browser settings, but this may limit your ability to interact with our site.

Your personal information is provided to us when you make purchases on our site including: name, email address, billing address, shipping address, phone number, and general company information. At this time no payment information is collected on this site. This information will only be used to process your order and to communicate your order details.

Other information that we may collect includes:

  • Internet or IP address
  • Login and password for using our account feature
  • E-mail address for contest and sweepstakes entry
  • Purchase history
  • Click trails in our site
  • Referral sites (how you entered our site)
  • Recently viewed products
  • Search results
  • Areas of our website visited
  • The phone number you used to call our toll-free number


Sharing of Your Information:

We may share your information with authorized third parties that perform and extend our services on our behalf. All of our third party relations exist for business or marketing purposes and they are required to respect our privacy policy as well as our terms and conditions. Some of the third party companies we work with are prize sponsors, marketing agencies, and service contractors.

The task and services provided by our third party relations may include:

  • Email campaign with option to opt-out
  • Sweepstakes and promotions
  • Order fulfillment (processing and packing)
  • Marketing research
  • Customer service management
  • Affiliate management


LATAM Games will not sell, trade,or rent your personal information to any unauthorized third parties. We may transfer your information in the event of a merger, acquisition, corporate sale or other similar transactions.

Legal Compliance:

We may release personal information when required by law in response to court orders, subpoenas, and cooperation with law enforcement. We may also release information if we feel it is appropriate to protect the rights of our site and the safety of our users. We also reserve the right to report any fraudulent or suspicious activities to law enforcement.

Your Right and Choice:

We send out a monthly newsletter to send out promotional offers, special contents, and upcoming product information. If you no longer wish to receive communications from us, you have the right to opt-out by:

1. Clicking on the "unsubscribe" link on the email
2. Emailing us at: sales@rolagames.com
3. Writing to us at:

LATAMGames, LLC
Attn: Customer Privacy
7310 NW 41st St.
Miami, FL 33166 USA

Updating Personal Information:

You may access, change, and modify your personal information anytime by logging into your account your LATAM Games sales representative, you may also email us at sales@rolagames.com When sending your email, please be sure to state your current information and advise what information needs to be changed.

Copyright and Trademark:

All contents included on this site including graphics, text, logos, button icons, images, audio clips, and data compilation is the property of LATAM Games or its respective owners/suppliers and is protected by United States copyright laws. Any reproduction, modification, uploads, or distribution in any form or by means without written approval from LATAM Games is strictly prohibited. All other rights not openly expressed are reserved.

Limitation of Liability and Disclaimer:

Our website is provided "AS IS" and does not warrant its contents including products, materials, or services available on this site. Any material obtained by you on our site is done at your own risk and you will be solely responsible for any damages that may arise including direct, indirect, incidental, or consequential damages. LATAM Games makes no representation of the site being error free and this Limitation of Liability applies to any action, whether oral or written, and even if an authorized representative of LATAM Game have been previously informed or advised of the possible damages.

Rights to Restrict and Cancel Orders:

LATAM Games reserves the right to cancel or decline any order after receipt including those placed with incorrect prices due to typographical errors on our site. We also reserve the right to limit quantities of specific items and may put an order on hold for verification purposes. LATAM Games is not liable for delayed orders due to incomplete information provided by the customer. The order placed on our web site may not be the final order and the "Order Receipt" you receive after confirming your order is not an invoice. You will receive your invoice and be billed in according to you current or pre-approved term with LATAM Games.

User's Content:

In the future our site will allow users to write original contents for product reviews as well as participate in sweepstakes, contest, and surveys. By submitting any contents to our site, you automatically agree to abide by all of our terms and conditions and guarantee the content is original and free of infringement. In addition, you agree that the content does not carry any obscene, vulgar, profane, threatening, privacy invading, racial, sexually explicit, or any other references that is unlawful or inappropriate. LATAM Games does not review all the contents submitted to us, but we do reserve the right to refuse, edit, and remove parts or all before it post. All contents submitted to us is free for us to display, reproduce, and distribute within our services with no particular time, limit, or payment of fees owed to the user.

Terms and Conditions:

Our site is intended to be used and accessed for LATAM Games (formally Games Quest) customers. All information provided on this site including contents, images, product information, videos, and audio files are for our user's convenience. The site may contain errors and outdated information and we do not warrant the completeness and accuracy of this site. Any means of using our site in direct or indirect manner other than its original purpose is strictly prohibited. We reserve the right to refuse service to anyone not abiding by our terms including terminating accounts with no further notice. By interacting, participating, and making purchases on our site, you agree to abide by all of our terms and conditions.

Whom to Contact:

LATAMGames, LLC
Attn: Customer Privacy
7310 NW 41st St.
Miami, FL 33166 USA

sales@rolagames.com
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